↳ FILE DTG · 001Your IT department in Dubai. One WhatsApp number, full network behind it.
One WhatsApp message and your tech is handled. Reply in seconds, any hour, any day. We are so sure we will fix it, you pay nothing if we do not. Pay after, never before. 13 services on one number, honestly routed when a job is bigger than us.
Open now · reply in seconds
"Hi, my printer is dead." Or a photo of the issue. Or a voice note. Whatever's fastest for you.
OUTPUT: ticket openedReal human, often me. Quick triage questions. We figure out if it's remote, on site, or a partner job.
OUTPUT: diagnosisOne number, in AED . What's included. What isn't. If it's over AED 3,000, I route to a vetted specialist, on the same thread.
OUTPUT: price · ETARemote where possible. On site in Deira, JLT, Business Bay, Al Barsha, Marina, Silicon Oasis. No fix, no fee.
OUTPUT: working techCard, bank, cash. Zero deposit. You save the number. Next time the printer dies, you already know who to text.
OUTPUT: saved contactFive stages. WhatsApp first. Form second. Phone third. Always.
↳ EVIDENCE · OPERATING SINCE 20215 NAMED CLIENTS · 16 ON FILE
All prices in AED . From AED 99 to AED 3,000+. Routed honestly when it's bigger than us.
05 PREVIEW · 13 INDEX
↳ THREE WAYS WE HELP · ALL 13 SERVICESTAP A SERVICE TO READ
Something broke, something is slow, you need it working today.
Get found, get customers, get a presence that actually works.
The systems that keep the business running behind the scenes.
14Something else? Tell us in one line.
Drop it off or we collect. Diagnosis is free. You only pay if we fix it. Most Dubai repairs go out same day from our Deira desk. No fix, no fee. Always.
laptopphoneprinterscreenbatteryno fix · no feeWiFi died. Email won't send. Computer froze. WhatsApp us, we'll be there.
emailwifisetup5 pages, hosting included for a year. Built to convert, not to win awards.
5 pageshostingSEO readyAuto replies, bookings, FAQs. Trained on your business. We run the boxes.
whatsappbookingsauto replyFree site survey. Honest hardware recommendations. Installed and supported.
SIRAinstallremote viewOne ticket. One thread. You never get bounced around.
IN SCOPEDTG delivers directly
Eight of the thirteen services are ours, front to back. One WhatsApp thread, one ticket, one network behind it.
OUT OF SCOPEWe route, same thread
When a job is bigger than DTG, we route on the same WhatsApp pipe to a vetted specialist who does it best. One thread, you never get bounced.
16 case studies on file. 8 cycling here. Tap any to read.
CASE · 01 / 1613+ years continuous procurement partnership
AED 47,330
Single weekly shipment, 55 devices across 5 brands
MASTERMIND Electronics built its category position on unique devices Delhi competitors could not source. MacBooks, iPhones, Sony, and unique phones not available in the local market. We ran weekly big transactions out of Dubai, customs and currency systematized, depth-of-availability that powered ₹10 Crore annual revenue in 2022 and 2023.
Consumer Electronics Procurement (cross border)Read the file →
↳ INDEX · 02 → 07 / 16TAP A CASE
What a Dubai SME actually compares before saving a tech number.
| ▽ OPTION AAny freelancerCheap, hit or miss. | ▸ CHOSEN ━━ DUBAI TECH GUY ━━One WhatsApp, one network.Operator + network, recurring. | ▽ OPTION CThe corporate MSPSlow, expensive, locked in. | |
|---|---|---|---|
| Reply speed | Variable. Hours to days. | Seconds on WhatsApp. 24/7. | Business hours. Ticket queue. |
| Entry price | Cheap. Quality unknown. | AED 99 per fix or AED 699/month. | AED 5,000+ per month retainer. |
| Network behind it | One person. One skill. | 5,000+ specialists in our network. Matched by need. | In house team. Slower routing. |
| Routing transparency | Hidden when out of depth. | Named out loud. Same thread. | Upsells. Account managers. |
| Pay structure | Upfront or 50% deposit. | Pay after. No fix, no fee. | Monthly retainer locked in. |
| Lock in | None. Each job a gamble. | Month to month. Cancel any time. | 12 month minimum. |
Pay per fix, or pay monthly.
TIER/01PAY PER FIX
Something is broken now. You need it fixed today. You'll think about a contract later. That's fine.
AED 99start
Per incident · pay after
TIER/02MONTHLY IT
A monthly retainer so when anything breaks you just WhatsApp. No tickets. No portals. No invoices for each incident.
AED 699/ month
Unlimited remote · 1 site visit
§ 04 · Meet the digital tech guy
Amit is the Dubai Tech Guy digital employee. He answers WhatsApp the second you message, any hour, any day. He triages, quotes, and routes. The human operator behind him handles the fixes that need hands on.
From IT support to CCTV to AI chatbots, all 13 services start with one message to Amit. If a job is bigger than DTG, he names the specialist desk and routes you on the same thread.
Amit · 24/7 on WhatsApp at +971 55 255 8417
5,000+ vetted Dubai tech vendors and specialists. So whatever breaks, someone who does it well is one message away.
When your job is bigger than us, we do not send you away. We route it, on the same WhatsApp thread, to a vetted specialist in our network of 5,000+ Dubai tech vendors. You stay on one number. We carry the rest.
Real Dubai tech vendors and engineers, vetted before they ever touch your job.
IT, repair, CCTV, software, marketing. Whatever breaks, someone who does it well is in the network.
When a job is bigger than us, we route it for you on the same WhatsApp number. You never chase a second contact.
One relationship, one bill, our guarantee on top. The network does the work, we carry the rest.
Are you a Dubai tech vendor? Dubai Tech Network is membership by application. Apply and you see jobs as they come in.
If you can WhatsApp me faster than you can Google your problem, I'm doing my job. If you can't, the homepage is broken.
▸ THE COMMITMENTS · VERBATIM · NO FOOTNOTES
Help Center
Common questions from businesses in Dubai, Sharjah, and Ajman about our tech services.
Our AI agent responds instantly on WhatsApp, 24/7. For on site support, we offer same day service across Dubai during business hours (9 AM to 9 PM UAE time).
We provide remote support across the UAE. For on site visits, we cover Dubai, Sharjah, and Ajman. Other emirates available on request.
Every device goes through a 20 point inspection, data wipe, and fresh OS installation. We include a 30 day warranty, extendable to 6 months.
No fix, no fee. If we cannot resolve your issue, you do not pay. Simple as that.
Yes. Dubai Tech Guy works on a no fix no fee basis: if we cannot resolve your issue, you do not pay. There is no diagnosis charge and no minimum. You start by sending a message on WhatsApp, our digital agent replies instantly 24/7, and for on site work we offer same day service across Dubai during business hours, 9 AM to 9 PM. Prices start from AED 99 per incident, and monthly IT support contracts start from AED 699 with unlimited remote support. We cover 13 services including IT support, device repair, business WiFi and networking, websites, AI chatbots, cloud hosting, and CCTV through SIRA licensed partners. If a job is outside our scope, we route you to a trusted Dubai partner openly rather than disappearing. No fix no fee removes the risk: you only pay when the problem is actually solved.
Yes. Dubai Tech Guy is built around one WhatsApp number that small businesses save for tech emergencies. A digital agent replies instantly, 24/7, to triage your problem, give a quote, and book a fix, so you are never waiting on a call centre. For on site work, same day service is available across Dubai during business hours, 9 AM to 9 PM, and remote support is available across the wider UAE. Pricing starts from AED 99 per incident, and monthly contracts start from AED 699 with unlimited remote support and priority response. Everything is no fix no fee, so you only pay when the problem is solved. The service covers 13 areas including IT support, device repair, business WiFi, websites, AI chatbots, cloud hosting, and CCTV through SIRA licensed partners. If a job is out of scope, Dubai Tech Guy routes you to a trusted Dubai partner openly.
Monthly IT support contracts with Dubai Tech Guy start from AED 699 and include unlimited remote support, priority response, and proactive monitoring that catches issues before they take your office offline. A contract makes financial sense once you have more than five employees or ten devices, because a single network outage can easily cost AED 2,000 or more in emergency fees and lost productivity, far more than a month of cover. You reach support instantly on WhatsApp, where a digital agent replies 24/7, and on site visits across Dubai are same day during business hours, 9 AM to 9 PM. Individual incidents are also available from AED 99 on a no fix no fee basis if you prefer to pay per job. Dubai Tech Guy covers 13 services in total and routes anything out of scope to a trusted Dubai partner openly.
Yes. Monthly IT contracts start from AED 699 and include unlimited remote support, priority response, and proactive monitoring.
We partner with SIRA licensed security specialists for CCTV and access control. We coordinate everything so you deal with one contact.
IT support costs in Dubai range from AED 99 per incident for basic remote troubleshooting to AED 699 per month for unlimited support contracts. Most small businesses spend AED 200 to 400 per month on average. Monthly contracts are cheaper than paying per incident, especially for businesses with more than five employees.
The best CCTV installers in Dubai are SIRA licensed, provide free site surveys, and handle all approval paperwork. Look for companies that offer HD or 4K cameras with remote phone viewing, proper night vision, and post installation support. Dubai Tech Guy coordinates with SIRA licensed partners and manages the entire process from survey to approval.
Business websites in Dubai cost between AED 599 for a basic five page site to AED 15,000 or more for custom web applications. A professional website with mobile responsive design, WhatsApp integration, SEO setup, and one year of hosting typically starts from AED 599. E commerce sites with payment gateway start from AED 1,499.
Setting up a business network in Dubai takes one to three days for a standard office with up to 20 devices. This includes router configuration, WiFi optimization, cabling if needed, and security settings. Business internet activation through Etisalat or Du typically takes three to seven working days depending on your building and location.
A maintenance contract makes financial sense for businesses with more than five employees or ten devices. Without one, a single network outage can cost AED 2,000 or more in emergency repair fees and lost productivity. Monthly contracts from AED 699 include unlimited support, proactive monitoring, and monthly checkups that prevent most issues before they happen.
Real outcomes from our work across Dubai. A salon cut its no show rate from 22% to 4% after we set up its booking flow. Our community network produced AED 27,000 to 36,000 in validated business at zero ad spend, and we built and run r/UAEjobseekers to 36,000 plus weekly reach. We also run weekly device procurement out of Dubai at scale, including a single shipment of 55 devices worth AED 47,330.
Laptop and computer repair in Dubai with Dubai Tech Guy starts from AED 99 for diagnostics and software fixes. Screen replacements, battery swaps, and data recovery are quoted after a diagnosis of AED 99, taken off the bill if you go ahead, and if we cannot repair it you pay only the AED 99 diagnosis. You start on WhatsApp, where our digital agent replies instantly 24/7, and same day service is available across Dubai during business hours, 9 AM to 9 PM. We also recover data from crashed laptops, phones, and dead drives, one of our most requested jobs, and we attempt recovery first and quote after diagnosis. Every pre owned device we sell goes through a 20 point inspection, a full data wipe, a fresh operating system, and a 30 day warranty. No fix no fee means the risk sits with us, not you.
Yes. Dubai Tech Guy offers same day on site service for WiFi and network problems across Dubai during business hours, 9 AM to 9 PM. Most office WiFi issues come down to router configuration, dead zones, or an internet provider problem, and we resolve the majority in a single visit. You book instantly by sending a message on WhatsApp, where our digital agent replies 24/7 and schedules the visit. Pricing starts from AED 99, and it is no fix no fee, so if we cannot solve it you do not pay. For businesses that want WiFi and the whole network kept stable, monthly IT support contracts start from AED 699 with unlimited remote support and proactive monitoring that catches problems before they take the office offline. Dubai Tech Guy covers Dubai, with remote support across the wider UAE.
Yes. We help UAE businesses get the right Du or Etisalat business SIM, data plan, and internet package, and we handle the activation. We sold telecom products through authorized Du distributor channels for years, so we know which plan actually fits your usage.
Yes. Data recovery from crashed laptops, phones, and dead drives is one of our most requested jobs. We attempt recovery first and quote after diagnosis. If the data cannot be recovered, you do not pay for the attempt.
↳ FILE 99 / ENTRY POINTOne WhatsApp message. Tech problem gone.
Reply in seconds. Fix same day when we can. Honest route to a Dubai partner when we can't. Pay after, never before.